HP Support Assistant also provides insights about battery performance, Internet and security, audio and video specs and storage, backup and recovery. The "Updates and Tune-ups" section is useful for getting updates directly from Hewlett-Packard for the PC. This support tool can perform full system scans to identify core system specifications and installed hardware. HP Support Assistant is a PC maintenance tool for HP laptops and desktops for tweaking performance, updating drivers and troubleshooting issues. Provides full support, including drivers, for modern HP PC rigs.
To learn more about the different technician-assisted HP Tune-Up services that HP offers, visit Using a car maintenance analogy, think of the HP Support Assistant automated tune-up as an oil & air filter change and of the HP Tune Up service as a major maintenance done by a mechanics.Maintain HP laptop at its top performance and get professional troubleshooting assistance. Advise the user on the system, configuration, and maintenance.Update the operating system software, security software, and other non-HP software.Remove any unused or unwanted application software.Review the Microsoft configuration and startup settings.In the HP Tune-Up service, an HP Technician will typically perform the above tasks, but will also Perform a health scan to analyze the computer and update HP software (drivers, applications, firmware BIOS).Create a restore point for the PC (a user can return the PC to an earlier state before the computer exhibited some problems).rearrange the files on the hard disk to optimize performance) Clean out temporary files, cookies, and unnecessary files.The four main tasks that can be performed in the automated tune-up are: In HP Support Assistant, the user controls the tune-up tasks and schedule. Details on each tune-up are provided below. In contrast, the HP Tune-Up service is available for any Windows operating system (XP, Vista, and Windows ® 7) and is conducted over the phone and Internet by an HP Technician who performs an extensive tune-up and can provide advice. The HP Support Assistant tune-up is automated, does not require the user to contact HP, and is available for new Windows ® 7 PCs and some select Vista PCs.
In addition, there is no charge associated with using the HP Support Assistant tune-up, but there is a one-time fee for the tune-up services as an HP Technician performs the tune-up. The tune-ups are different in scope and how they are done. What is the difference between the HP Support Assistant automated tune-up and the tune-up services that HP offers?
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